Delivery Information

  1. All our delivery charges are for a 1-3 working day delivery service (excluding Small parts orders) to UK mainland addresses
  2. We cannot make a delivery without a full postcode. 
  3. A telephone number is required by the courier company in case of any problems arising in reaching the delivery destination. (Check our privacy policy regarding "contact") 
  4. A specific time cannot be given for any delivery, but you can specify the day you require it. 
  5. All deliveries must be signed for at the destination address. 
  6. All deliveries are made Monday to Friday. excluding public holidays. 
  7. Please contact us, should you require delivery on a Saturday. 
  8. All delivery charges include vat at the current rate of 20% & subject to change, should the current rate being changed. 
  9. Coveva Ltd / Frogchem Ltd cannot be held responsible for circumstances beyond our control, delays by courier, road traffic, accidents, vehicle breakdowns, acts of god etc. 
  10. To save delivery costs, you can collect from our warehouse or pre-order and collect at a show that we may be attending. though, at present, this would only apply to orders under the value of £100.00. *No further discounts are available for collection of orders over the value of £100.00.*
  11.  Small orders below the value of £100.00 will incur a delivery charge amount to be confirmed at time of order.
  12. Delivery is currently included for all orders over £100.00. Certain products are excluded from this please contact the office 01372 377400 for details.
  13. All orders must be received before 3pm to ensure dispatch that day.
  14. Minimum order value of £100 for free delivery on boxed items. Please note hazardous goods for transport, 200ltr drums and orders weighing more than 100kg are subject to minimum order regulations due to transport restrictions.  Orders with a quantity of only one 200ltr drum will incur a delivery charge.  Orders which include hazardous goods and do not meet the minimum delivery requirements will also incur a delivery charge.  Orders with two or more 200ltr drums will not be subject to delivery charges. Delivery charges vary dependent on weight and contents, between a minimum of £5.00 and maximum of £20.00.
  15. Coveva Ltd reserve the right to alter the delivery policy as & when necessary.